FAQ

Your container is not airtight. OSB, like other types of wood particle board, is not airtight. The DUST COMMANDER must be attached to a 100% airtight container. If you choose to construct a wooden container, it must be sealed with several layers of varnish or paint. You can carry out the bin bag test to confirm air leaks.

We recommend our DUST COMMANDER XL and DUST COMMANDER XL+ models for this type of dust collector.

Collecting cold ashes is extremely difficult. We recommend the DUST COMMANDER S30 for this type of application. However, some of the finest particles will still pass through the cyclone.

Yes, it is possible. For this application, we recommend the DUST COMMANDER S30.

The DLX ESD model is more powerful, robust, and anti-static compared to the CLC model. It features a parabolic cone and through exhaust port, but it is a little harder to install.

These kits differ in their composition (filter and container). The S30 and X30 kits use steel containers and do not require an anti-crush valve.

Our DUST COMMANDER filters work well for wood chips. For a 75 mm chip output, we recommend the DUST COMMANDER XL or DUST COMMANDER XL+ filters.

A shop vacuum is for precision cleaning, while a dust/chip collector is for extracting large particles and keeping the air clean across entire facilities.

Yes, many customers use the DUST COMMANDER S30 for this application.

You need a 32mm hose, an AD58-40FT adapter, and an SD53FT adapter.

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Please contact our customer support team as soon as possible if you need to modify or cancel your order.

We offer standard shipping (2-5 days) and expedited shipping (additional cost).

Shipping costs are calculated during checkout based on your location and chosen shipping method.

Yes, we offer international shipping to many countries.

You can return the item within 14 days of receiving it for a full refund.

Log in to your account, go to the order history section, and follow the instructions to generate a return authorization.

Return shipping fees are the responsibility of the customer, except in cases of error on our part.

We offer a 1-year warranty on all purchases, covering manufacturing defects.

The warranty does not cover damages caused by misuse, accidents, modifications, or unauthorized repairs.

Yes, we offer competitive wholesale pricing. Contact our wholesale team for more information.

Minimum order quantities vary depending on the product. Contact our wholesale team for details.